Children's Rights Triage Worker

Quarriers is recruiting a Childrens Rights Triage Worker in Morayshire! Join a team where small changes can make a big difference and play a part in ensuring childrens and families voices are heard!

Your new opportunity

Moray Childrens Rights Service advocates for children, young people, parents and carersensuring their voices are heard, respected, and central to the support they receive.

This is a meaningful opportunity to join a team dedicated to championing the rights and experiences of young people and their families through informed, rights-based practice.

As a Childrens Rights Triage Worker, you will be instrumental in delivering on The Promisethat Scotlands children will grow up loved, safe, and respectedby embedding advocacy through a rights-based lens into every aspect of your work.

As a Children's Rights Triage Worker you will provide a responsive and well-organised first point of contact for children, young people, families, professionals and partner agencies accessing Moray Children's Rights Service. The postholder will receive and process initial referrals, gather relevant information, maintain accurate case management records and support the timely allocation of work across the team.

Working as part of a small team, the postholder will monitor referral progress, waiting lists and team capacity, identify and escalate safeguarding concerns, and provide practical administrative and coordination support. The role will help ensure that children and young people receive timely, rights-based support and that their views, wishes and interests remain central to service delivery.

We are offering 1x fixed-term contract for 12 months, working 16 to 20 hours per week, flexibility can be considered based on service delivery.

What you will need to be considered:

• Relevant HNC/SVQ Level 3 qualification or equivalent experience in administration, coordination, children's services, advocacy or social care.
• Experience of processing referrals, gathering information and coordinating competing priorities.
• Experience of maintaining electronic databases or case management systems accurately.
• Experience of handling confidential, personal and sensitive information appropriately.
• Understanding of children's rights, participation, independent advocacy and the UN Convention on the Rights of the Child.
• Understanding of safeguarding, child protection and GIRFEC, with the ability to recognise and escalate concerns.
• Knowledge of children's services, the care system and Children's Hearings in Scotland is desirable.
• Excellent organisation, time management, attention to detail and ability to prioritise in a busy service.
• Strong written, verbal and interpersonal communication skills, including sensitive communication with children and young people.
• Sound judgement and confidence to seek advice or escalate concerns appropriately.
• Ability to work independently and contribute flexibly within a small team.
• Competence in Microsoft Outlook, Word, Excel and Teams and ability to learn service-specific systems.
• Commitment to equality, diversity, inclusion, children's rights and relationship-based practice.

What you'll get in return

SVQ qualifications via our accredited centre Generous leave Training & development opportunities Opportunity to change lives through meaningful work Family-friendly policies Health benefits: HSF cash plans, physio & occupational health Free 24/7 Employee Assistance Programme 500 refer-a-friend bonus (T&Cs apply) Life Assurance & Pension Cycle to Work scheme Access to Concerts for Carers

Full details of this role can be viewed on the attached Job Role Profile.

Where applicable, successful candidates will be required to register with the SSSC within three months of the start date.

Quarriers have Investors in People Platinum accreditation.

Please note: Quarriers cannot guarantee visa sponsorship for this role. Candidates must have the right to work in the UK or be able to secure this independently.